HELP CENTER
Class Details
What types of dance classes do you offer?
We offer one to one classes, training classes, open classes and more. All types of public and private sessions for groups or individuals. For further information see the classes that are available, if you cannot see the type of class you are after please email: info@thesecretvault.co.uk and we will be happy to see what we can do.
Where are your dance studios located?
Our classes are always London based studios, which sometimes vary but is always shown in the class timetable and posters.
What age groups do you cater to?
We currently offer lessons for ages 16 and above.
Do you offer private dance lessons?
Yes we do offer private dance sessions, contact info@thesecretvault.co.uk with your name, age, prefered date and time, and what level of dance skill you believe to be. Also any specific requirements of training you are looking for, such as, dance style and intensity. Prices vary depending on the requirements.
What is the class schedule?
The class schedule can be seen on our bookings page, please follow this link for all details.
Can I observe a class before enrolling?
Whilst we do sometimes accommodate this request, it is up to the discretion of the class instructor and students as we aim to let these sessions be a chance to be fully immersed without distractions. To enquire about this please email: info@thesecretvault.co.uk with the details of which class, date and time.
Bookings & Payments
What methods of payment do you offer?
We accept debit cards, most major credit cards. If this is not an option for you please get in contact with info@thesecretvault.co.uk to see if any other payment can be arranged.
How do I register for a dance class?
To register for a class please visit the bookings page, click here. Then follow the booking form of the class you wish to participate in.
How much do your dance classes cost?
Our prices are competitive and vary depending on the length, instructor and type of class. See the bookings page for prices of which class you wish to participate in.
Class Requirements
Are there any dress code requirements for the classes?
There are no requirements, however knee pads are always highly advised and not provided. For a heels class, these again are recommended but not a strict requirement.
Do I need any previous dance experience to join a class?
Absolutely not, we accommodate complete beginners and all skill ranges, please select the appropriate class for your skill level (difficulty of class is specified on the booking page).
Do you provide costumes for performances?
Currently we do not however this may be something we look at in the future depending upon the nature of the performance.
Customer Support
What is your cancellation policy?
Please see the terms and conditions and specifically the refund policy.
How can I contact customer support if I have additional questions?
To contact us please either follow the contact form here or email us at: info@thesecretvault.co.uk
